Dear guests,
The protection of your privacy and personal data is of the utmost importance to us. Therefore, please pay attention to this document, where you will find all the necessary information regarding your personal data that is processed in our accounting facility!
Your host, and thus the person responsible for processing your data is Enima Pro, a.s., Bělohorská 193, 16900 Praha, 26190338, CZ26190338 (hereinafter referred to as the “Operator”)
We process the personal data in order to provide you accommodation services – i.e. for concluding a direct contract. For this we need your name, surname, place of residence and at least some contact information such as a telephone number or email address. If you have made a prior reservation with us, we have to process the information on the reservation of the accommodation (including the identification of the portal from which the reservation was received) as well as information regarding whether you were satisfied with everything and if we have properly fulfilled our obligations. Thus this is the fulfilment of our contractual obligations.
We also keep the data after the end of the accommodation so that we can react to any complaints from your side or to resolve any other issues concerning your stay. Thus we process it for the protection of our justified interests.
We also have legal obligations where we have to process your personal data. If you are foreign nationals, we have to fulfil the obligation pursuant to the Act on Foreign Nationals and keep a logbook, in which we have to provide information in the scope of name, surname, date of birth, state citizenship, permanent residence abroad, number of passport and visa, if it is indicated in the passport, the beginning and place of the stay, the expected duration and purpose of the stay in the Czech Republic, the beginning and the end of the accommodation.
We are also obliged to pay the local fee and so we also have to keep further records here. Thus we need to process: the duration of the accommodation, the purpose for the stay, name, surname, address of permanent residence abroad and the identification card or passport number.
If we issue you an invoice (or other accounting document), this has all the legal requisites (incl. the identification of you, as the guest, the character of our services and other relevant information), without which the document cannot be issued.
We also have to process your information for the purposes of the obligations according to accounting and tax regulations.
Since you are our clients, from time to time we will send you information and news about our products and services. If you do not want to receive these messages, you have the opportunity to cancel them at any time. The method will always be given in each such message. This, too, is a case of our justified interest.
We also operate surveillance cameras in our space in order to ensure the safety of our guests and their property. The camera supervision is indicated by a pictogram and a warning sign with text. The purpose is to protect our property and the safety of our guests.
We get personal data exclusively from you, with the exception of the camera systems which film anybody. We do not find any other data about you, except for that which you yourself give us. You are obliged to provide only precise data and if your personal data changes, you have to update the data.
We also submit the personal data to persons who ensure the operation of the reception and the administration of your reservations, along with whom the provider of IT consulting services, which ensures the safety of your data, also has access.
The personal data is not submitted outside of the EU.
The User’s personal data is processed manually by our employees, or by persons entrusted with the administration of the reception. All of these people can process the personal data under the conditions and in the scope specified above and are bound by the obligation to maintain confidentiality with regard to the personal data and on the security measures that, if published, would threaten the security of the personal data.
We always, however, process the personal data in accordance with the relevant legal regulations and we ensure its due care and protection. We make sure that nobody suffers damage to their rights, especially human dignity rights. We also protect you against unauthorised infringements on your privacy and personal life.
We will process the personal data specified in this article of the Contract for the following periods:
First of all you have the right to ask us for access to your personal data, including have a copy of all your personal data made. You can do this at the web page https://www.hotel-sirak.cz/de/kontakt/ by filling in the relevant form.
You will always inform you of:
Your other rights include
Your data is absolutely safe with us. This is because of the following security measures:
Antivirus protection, firewalls, encryption, authorisation data, etc.